A Guide to Improving VoIP Security

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Where there’s a will, there’s a way, and where there is growth, there will always be someone out there to try and sabotage that growth. While this may seem like a cynical perspective on life, it is a necessary evil that will ensure you are taking the right precautions to keep your business dealings secure. Small businesses are an even more obvious target simply because, lacking the resources to invest heavily into their security, these entrepreneurs are easier to hack. VoIP is an up and coming trend that is making the art of doing business less expensive and more productive on many levels. As such, and especially if you are a small business owner, you are going to want to take the necessary steps to secure those lines of communication at all times, and here are some simple tips that businesses can use to improve VoIP security.


Don’t Overlook the Obvious

While it may seem obvious, it can’t be stressed enough that if you are interacting with the Internet on any open circuit, you will need to have anti-virus and anti-malware installed on all your devices. You would be amazed at how often this basic precaution has saved myriad business, and even more surprised to learn how often it is dismissed. Do your business and yourself a favor by installing industry standard anti-virus and anti-malware software on your computers.

Virtual Private Network Tunneling

Most service providers are concerned with security, as well. For this reason, they will have general firewalls implemented. On top of that, the industry standard is to have Session Border Controllers in place. Unfortunately, these techniques are hardly rocket science for the modern day hackers who are attempting to hack into the stream of conversations that are constantly flowing across their bandwidth. From a desire to combat these malicious attackers, the VPN model was born. This basic but effective system allows your own secured and private network to extend those same security privileges forward to incorporate the receiving network within its range of protection. With a VPN in place, you can send all types of information over your secured network without having to worry about a security breach.


As an aside, utilizing a virtual private network with your low-cost VoIP provider can actually improve your call quality. Because it is using these privacy channels, often these information packets will take top priority on the router’s list and get transferred faster.


Separate but Equal

VoIP allows business owners to do so much with so little. When setting up your VoIP servers, have each type of transfer on its own segment. This means, have individual pathways for voice and data. By separating each type of data into their own segment, you are minimizing the threat that important information will be intercepted. Additionally, keep your VoIP server in a secure location. Again, this may seem obvious, but you would be surprised at how many businesses overlook the obvious when setting up their work space.


We all want to do business in a safe and healthy environment. With the help of the best VoIP service providers, create your own secure and profitable enterprise, as well.

About Eddie Nudel

Eddie Nudel has vast experience in software solutions for both the business and consumer markets. He has managed several companies and is an absolute expert in product management and marketing.


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